Do you manage a beauty spa or salon? We all know that salon business these days is not as simple as it was before. It is vital to follow effective salon marketing strategies at the right time. If executed well, then this can give your business the beneficial results and competition to your rivals. One wrong move can diminish everything that you have earned.
Online reputation is the key to keep the customers that you have and helps you to attract a new one. At the same time, they can protect and grow their respective businesses. Mandatory is to address the issues promptly that might ruin your salon’s reputation. It will help you to stand out in the competitive market, assure repeat business and can grow your customer base.
Customers these days prefer to analyze reviews of the business digital reputation of salons before booking the first time with you. But, how you can assure that what they are reviewing is correct, fair and economical? Following the efficient steps can help the salon owners to manage the online reputation.
So, here we are introducing a smartest Salon Software “Salonist Software” that takes control of how the customers are reacting and reviewing your business. This article aims to show the features offered by Salonist to assist your business in online reputation maintenance.
Online reputation maintenance with Salonist
1. Appointment management
With salonist, you can book appointments online and entertain them with the services they need. This salon appointment management software automatically updates the schedule and make it easier to automate your business.
In the absence of service providers, Salonist automatically blocks time slots. Therefore, you only give spa and salon services that allow your customers to book your appointments with you. When your staff is available to provide customer service, you can schedule multiple appointments at the same time with Salon Scheduling Software.
2. Customer Management
Salonist permits you to easily track your customer’s details, communication, and history seamlessly. In a few clicks, it gives you the accessibility to access customer information and assures 100% satisfaction. Salonist automates customer grouping automatically to present that special discounts and reward points.
This salon management software facilitates you to add new customers to the database and cater them to the requested services. The future intentions of the customers can be track and the services and products can be amended accordingly.
3. Prepaid and credit payment management
The Salonist authorizes you to smoothly manage your entire payment. You can easily manage your prepaid and postpaid payments and set up your tax liability without any hassles. The pending or collected payments can be inquired merely in some clicks.
The Salonist provides extensive reports on financing and accounting. The customer’s probable moves can be predicted that helps you to plan and prepare accordingly. Its notify the customers with instant messaging and emails for their pending payments.
4. Reward Point Management
Salonist follows the strategy to reward eminent customers to have more business opportunities. Some customers benefit from spa and salon services to get discounts on major purchases. Salonist helps you determine who should attain the reward points by making much-needed adjustments in the reward point calculations.
5. Business Marketing
Use this helpful CRM system to market your services and products online and build long term relationships with your customers. Salonist sends individual newsletters to its subscribers automatically and helps them gain more business opportunities with ease. Digital marketing is not a miss in the case of Salonist. It offers insights reports regarding business performance. The report helps analyze marketing efforts and strategies. As per the outcome, digital marketing approaches can be used for business promotion.
6. Item and Product Management
With Salonist, you can manage services, packages, and products easily. It gives you a clear idea about the product’s quantity. Accordingly, you can refill the stock, sell them and enjoy more profits. It builds the level of customers and pricing groups that could be helpful in account management and email marketing. For revenue generation, salonist promotes sales and sharp growth.
7. Inventory Management
Salonist keeps a full cover on your stock. With its inventory management system, you can discover the items that are in stock and sell them. This software keeps full control of the expiry dates and keeps updates about the products. With its reporting, you can assure the applicability of the products and can control the stock accordingly.
8. Point of Sales
Salonist Point of Sales (POS) software provides chances to sell the spa and salon products to every customer. With its provision of different gateways, it becomes easy for the customers to pay for the services and products they have purchased. It computes the changes conducted by banks automatically when some transactions are taken place. POS in Salonist can complete the transactions in bulk and can attain more business opportunities. With its electronic receipts, it gives a contribution to environmental protection to some extent.
9. Employee Appointment Management
Salonist manage the employees easily and advice them to take care of the customer’s appointment in some clicks. It manages several employees for business operation and releases the manual labor to some extent. The software measures the commission and payments of employees and permits you to compensate accordingly.
10. User and Role Management
Salonist will not disappoint you when it is about user management, data protection, and business control. You can take multiple users on the board and control them. It gives you the authorization to create and assign the employee’s responsibilities. Salonist pays attention to user data stored in the database. It can encounter the unauthorized access to the database and keeps it safe in all situations.
According to your requirements, activation and de-activation of the user’s account can be done. It is done to control the employees and for tracking their activities in the spa and salon center.
11. Analytics Services
Salonist serves you with appointment charts and the number of customers you want to serve to assign the tasks. You can conduct special sales campaigns for boosting the products and for generating profit margins. It is vital to examine the performance of employees monthly and annually to keep only the talented staff for business expansion.
12. Location Management System
Management is very easy with Salonist. It gives 24×7 assistance and can be used on laptops, mobile devices, and PCs for better location management. Product synchronization is seamless across all locations with Salonist. It governs you to track the ingoings of your salon center. The customer’s data can be shared across all centers so that they can enjoy your services in all your centers with ease.
With the above-mentioned Salonist features, you can build and boost your online reputation. Secure your customers and keep your salon top of mind. Create a noticeable reputation each time and be updated about your online spaces. Switch to Salonist and keep yourself away from stress and generate more revenue.