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    Dynamic, Logic-Based Surveys

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    Instant Notifications

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    Detailed Reporting

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    Real-Time Analytics

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    Multi Location Segmentation

Diverse Survey Methods For Collecting Feedbacks

With Shrivra SmartReviews, it is easy to set the surveys and feedback forms up on any channel of your choice. Just customise the form and it will be available on all the feedback channels of your choice.

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Surveys on iPads, iPhones & Android

Take your customer’s feedback on their mobile devices such as iPads, iPhones and Androids. Easy to set up as a kiosk or simply hand the device in-person. It works offline as well.

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Email Surveys

Email your surveys directly from Shrivra SmartReviews or you can opt for APIs. Track all the insights including the successful deliveries, responses and bounce rate.

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SMS Surveys

SMS survey links to your customer’s phone numbers. They simply need to click on that link and take part in the survey to give the feedback on the go.

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Get Our Free Mobile App

Collect customer feedback, Increase response rate on your website and Get actionable analytics from your Customers, Visitors, and Employees.

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A Powerful Feedback App For iPhone & Android

Shrivra SmartReviews is designed very clearly and cleverly. It will take couple of minutes to set it up. You can use offline survey app to set up a iOS/Android based kiosk for feedback or you can always take in-person feedbacks. It sync up all the data securely when you connect to internet after the offline mode.

  • Easy Surveys & Feedbacks Offline

    No Internet? Worry No More! Take offline surveys and sync it up anytime

  • iPhone/ iPad Surveys

    Our Feedback app is available at the Apple Store for both iPad and iPhone

  • Android Phones & Tablet Surveys

    You can get the android survey app from the Google Play Store for all android devices

  • Easy In-Person Feedbacks

    Make use of striking surveys and feedback forms to take in-person surveys

  • Powerful Feedback App For Kiosks

    Take feedbacks unattended. Set up a tablet as a kiosk and get your surveys easily

  • Design For No Learning Curve

    Shrivra SmartReviews is designed for hassle-free operations especially for non-techies

Switch to the Most Powerful Survey & Feedback Tool
Get A Free Trial Request a Demo

Boost Feedback With Email/ SMS & Online Surveys

Being a multi-channel feedback app, SmartReviews guarantees usability for all type of businesses suitable for every possible scenario of feedback management. It not only empowers your on-premises feedback management, but its online feedback mode makes it easy for your prospects to give feedback. Gathering surveys and feedbacks is never been that easy.

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  • Website Online Survey

    Easy embedding surveys on your website and taking online feedbacks

  • Surveys Through Emails

    Easy to send email to your customers for online surveys and take feedbacks

  • Easy SMS Surveys

    Share the links to your prospects for online surveys through SMS to your customers

  • QR Codes Feedbacks

    Generate QR codes and distribute to automate the collection of the feedback

An Absolute Feedback App- Empowers You With Feedback Management Like Never Before
Get A Free Trial Request a Demo
Make A New Way To Take Surveys & Feedbacks

Say Goodbye To Old Technologies and Methodologies. Switch To SmartReviews and
Ensure 100% More Responses

Who Uses Smart Reviews

A robust feedback application for every type of industry like Salon, spa, restaurants, healthcare, wellness, retail, finance, automobiles, and other types of enterprises. You can use it as customer feedback system, even lead capture tool, offline surveys and employee feedback system.

Spas and Salons

Track and measure your staff performance. Set up post-service surveys to capture client feedback at your spa and salon.


Get the feedback from your customer about Food, service, atmosphere and much more with Restaurant Feedback System.

Retail Management

Set personalised store experience surveys and retail customer experience surveys at shopping chains, shopping malls and other.


Setup guest feedback surveys to know where your services are lagging. Make sure that you hear the voice of your customer.


SmartReviews Tablet app with help you to survey your patient’s satisfaction at your hospital, clinic and healthcare centres.

Event and Seminars

Improvise using the feedback app and make use of it for generating leads at important events, conferences and seminars.

Banking Sector

By using SmartReviews, you can make improvements in your customer services department by. Set financial satisfaction surveys.


Use SmartReviews to Capture airline passenger feedback. Also, you can conduct in-flight feedback surveys to improve your services.

Automobile Sector

Always keep tabs on automobile buyer’s requirements. Take feedback after showroom visit and test drive for the betterment of their experience.

The Most Diverse Feedback System For All Businesses

Take a 15-day free trial and rest assured, you will get the best results. OR Request a
quick demo from Shrivra to see that right away.

SmartReviews Software trusted by over 1000 customers

Some of our esteemed clients are already using the software

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