Shrivra Smart Reviews, Feedback and Survey App
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    Customizable
    Forms

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    Dynamic, Logic-Based Surveys

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    Instant Notifications

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    Detailed Reporting

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    Real-Time Analytics

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    Multi Location Segmentation

Diverse Survey Methods For Collecting Feedbacks

With Shrivra SmartReviews, it is easy to set the surveys and feedback forms up on any channel of your choice. Just customise the form and it will be available on all the feedback channels of your choice.

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Surveys on iPads, iPhones & Android

Take your customer’s feedback on their mobile devices such as iPads, iPhones and Androids. Easy to set up as a kiosk or simply hand the device in-person. It works offline as well.

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Email Surveys

Email your surveys directly from Shrivra SmartReviews or you can opt for APIs. Track all the insights including the successful deliveries, responses and bounce rate.

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SMS Surveys

SMS survey links to your customer’s phone numbers. They simply need to click on that link and take part in the survey to give the feedback on the go.

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Get Our Free Mobile App

Collect customer feedback, Increase response rate on your website and Get actionable analytics from your Customers, Visitors, and Employees.

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A Powerful Feedback App For iPhone & Android

Shrivra SmartReviews is designed very clearly and cleverly. It will take couple of minutes to set it up. You can use offline survey app to set up a iOS/Android based kiosk for feedback or you can always take in-person feedbacks. It sync up all the data securely when you connect to internet after the offline mode.

  • Easy Surveys & Feedbacks Offline

    No Internet? Worry No More! Take offline surveys and sync it up anytime

  • iPhone/ iPad Surveys

    Our Feedback app is available at the Apple Store for both iPad and iPhone

  • Android Phones & Tablet Surveys

    You can get the android survey app from the Google Play Store for all android devices

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  • Easy In-Person Feedbacks

    Make use of striking surveys and feedback forms to take in-person surveys

  • Powerful Feedback App For Kiosks

    Take feedbacks unattended. Set up a tablet as a kiosk and get your surveys easily

  • Design For No Learning Curve

    Shrivra SmartReviews is designed for hassle-free operations especially for non-techies

Switch to the Most Powerful Survey & Feedback Tool
Get A Free Trial Request a Demo

Boost Feedback With Email/ SMS & Online Surveys

Being a multi-channel feedback app, SmartReviews guarantees usability for all type of businesses suitable for every possible scenario of feedback management. It not only empowers your on-premises feedback management, but its online feedback mode makes it easy for your prospects to give feedback. Gathering surveys and feedbacks is never been that easy.

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  • Website Online Survey

    Easy embedding surveys on your website and taking online feedbacks

  • Surveys Through Emails

    Easy to send email to your customers for online surveys and take feedbacks

  • Easy SMS Surveys

    Share the links to your prospects for online surveys through SMS to your customers

  • QR Codes Feedbacks

    Generate QR codes and distribute to automate the collection of the feedback

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A Feedback Form Builder With Easy Templates

A simple and sober feedback and survey form builder to create stunning surveys. You can design your surveys forms from scratch or you can choose any of the templates from the inventory.

You will get 20+ question types to ask. It is easy to rebrand all the forms. Easy customisation of fonts, colours, and graphical emoticons. Featured to add a number of steps to complete the survey forms.

Get Real-Time Reporting With Instant Update

With SmartReviews, you can all the detailed reports, real-time analytics with the instant update. Easy to review all the Quick Stats on Dashboard directly. It’s very simple to set SMS Alerts up with Twilio in order to get real-time reviews for on-the-spot issue resolution. A powerful Drill Down Analytics and Location-Based Reports give you a detailed analysis of surveys from all the possible angle.

Easy to understand Summary through emails and Real-time Updates of customer surveys make sure that you don’t miss the important things.

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Close The Feedback Loop By Taking Actions

SmartReviews will not only represent the collected data but also helps you to make them count. The collaborative Response Manager allows the cross-functional teams to work together on feedbacks and enhance customer experience. This makes it easy to take actions for every feedback you receive. You can Tag the responses and mark the follow-ups.

Also, it is easy to search and sort the feedback data by Date, Staff and Tags. You can also sort it by suggestions and tags. Download and export the response data plus share reviews on social media.

An Absolute Feedback App- Empowers You With Feedback Management Like Never Before
Get A Free Trial Request a Demo
Make A New Way To Take Surveys & Feedbacks

Say Goodbye To Old Technologies and Methodologies. Switch To SmartReviews and
Ensure 100% More Responses

Who Uses Smart Reviews

A robust feedback application for every type of industry like Salon, spa, restaurants, healthcare, wellness, retail, finance, automobiles, and other types of enterprises. You can use it as customer feedback system, even lead capture tool, offline surveys and employee feedback system.

Spas and Salons

Track and measure your staff performance. Set up post-service surveys to capture client feedback at your spa and salon.

Restaurants

Get the feedback from your customer about Food, service, atmosphere and much more with Restaurant Feedback System.

Retail Management

Set personalised store experience surveys and retail customer experience surveys at shopping chains, shopping malls and other.

Hotels

Setup guest feedback surveys to know where your services are lagging. Make sure that you hear the voice of your customer.

Healthcare

SmartReviews Tablet app with help you to survey your patient’s satisfaction at your hospital, clinic and healthcare centres.

Event and Seminars

Improvise using the feedback app and make use of it for generating leads at important events, conferences and seminars.

Banking Sector

By using SmartReviews, you can make improvements in your customer services department by. Set financial satisfaction surveys.

Airport

Use SmartReviews to Capture airline passenger feedback. Also, you can conduct in-flight feedback surveys to improve your services.

Automobile Sector

Always keep tabs on automobile buyer’s requirements. Take feedback after showroom visit and test drive for the betterment of their experience.

The Most Diverse Feedback System For All Businesses

Take a 15-day free trial and rest assured, you will get the best results. OR Request a
quick demo from Shrivra to see that right away.

SmartReviews Software trusted by over 1000 customers

Some of our esteemed clients are already using the software

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