Queue Management Software

Queue management software is developed with the purpose of making the user’s life easy. It allows the user to have a track of all the service at one place which can thus be management with immense ease. All the services are managed in such a manner which reduces the user’s work load which they had to bear earlier.

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mobile salon
eQueue - We Simplify your Queue

eQueue is a feature-rich and compelling Customer Queue Management software. Use this software on your PC, Laptop, and mobile devices and improve your customer service today itself. It allows you to handle a Customer Queue Management process easily and reduce the waiting time of all your valued clients.


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Key Features

Queue management software is developed with the purpose of making the user’s life easy. It allows the user to have a track of all the service at one place which can thus be management with immense ease. All the services are managed in such a manner which reduces the user’s work load which they had to bear earlier.

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    Schedule Appointments

    Now users can schedule all their appointments at a single place with the help of the eQueue- Queue Management Software.

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    Queue Control Functions

    All the different functionalities that are deployed for handing the queue of customers are housed by the software.

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    Different Reporting

    Different types of reporting that include online as well as historical reporting are included in the features of the software.

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    Notifications/ Alerts

    Personalized notifications and alerts will be sent to the users who are in waiting in a queue for availing their service.

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    Ticket Printing

    The software will generate a ticket that will showcase the complete details of the service that the user is going to avail.

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    Remote Configuration

    All the configuration settings are done remotely from the server and are parameter based. They do not require any programming.

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    Screen Display

    The software will display the number of waiting customers, the length of the line and also the complete digital signage functionality.

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    Service Documentation

    This feature will describe all the different interactions with the help of predefined transaction codes and free text.

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    Smart Routing Functions

    The smart routing functionality will identify all the customers at arrival, route to specific agents, set business rules for priorities and enable load balancing between the agent groups.

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How It Works

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Token display screen

  • Easy To Display The Called Numbers Via Display Screens.
  • Evaluate The Performance Of Your Staff With Statistical Reports
  • Call The Number With Interactive Tone Announcement

    Dispensing Machine

  • Easy Printing Tickets For The Queue.
  • Print Tickets With The Add-on “Universal-printer” Without Any Print Preview
  • Supports Multiple Users

    Token Calling

  • Functions Separately For Different Departments And Counters
  • Easy Recalling And Next Ticket Announcement
  • Supports Multiple Languages
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    Notifications

  • Distribute And Get Easy Text Messages
  • Make Your Customers Free From Standing In Queue Status Report Notification
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Queue management software trusted by over 1000 customers

Some of our esteemed clients are already using the software

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