Improving customer experience has always been a challenge for businesses, but it has taken a notch higher since the lockdown. A Retail Gazette report reveals that customer satisfaction levels have been declining in the past five years and will only continue to go downhill, with customers stuck at home due to the coronavirus disease 2019 …
Why Should You Switch to Qwaiting?
Are you an industry that has to deal with massive customer flow on a daily basis? Facing a decline in your customer retention rate because of long queues? Are you looking for something that can efficiently look after your customers standing in large messy queues? If your answer to all these questions is “yes”, we …
5 Tips on Implementing a Queue Management System in a Customer-Friendly Way
As more brands continuously adopt a wave of emerging technologies, consumers grow more impatient with businesses and expect them to provide immediate service. Surveys show that customers are only willing to wait for 14 minutes before being served, while 75% leave the business due to increased waiting times. While longer queue lines is a good …
How To Avoid Queue During Covid-19 Vaccinations With Queue System
Covid has taken over our lives at a drastic rate. Everyday people have to take tons of precautions to keep themselves safe from the virus. These precautions are helpful but social distancing is of utmost importance. In such a time, if social distancing is not practiced, there can be consequences. The worst part is that …
How to Avoid Long Patient Queues During Covid-19 Vaccinations
With Covid on the rise, it can be extremely challenging for healthcare facilities and hospitals to create a safe and comfortable environment. This doesn’t just entail good service but also proper queue management. In the times when social distancing is a necessity, hospitals might find themselves in sticky waters trying to create a stress-free experience. …
What Are the Best Features of Restaurant POS Software?
Everything is becoming digitized. So, why wouldn’t you try to adopt an effective solution that automates your restaurant business operations and generates more sales? The task isn’t that much easy! Well, there is much more you’ve to do than roasting a perfect steak or preparing a stunning table for customers. In this fast-growing environment, it’s …
How a Loyalty Programs Increase Clients Rush at Restaurants?
Loyal customers are profitable ones!! Hence, they are critical to restaurants! Of course, you must be working hard to secure more traffic, to make social media on point, and assuring that you are following the trending menu. But, when it is about acquiring customers to spend more on your restaurant’s food, what key factors are …
Boost Customer Loyalty: Customer Management Strategies
Customer loyalty and customer satisfaction come hand in hand as it is the ability of the customer to stay committed to the brand for as long as possible. You can establish the basic structure of the relationship between a particular brand and the customer. Whenever a new brand emerges in the market there main goal …
Business Marketing Tips to Improve Customer Satisfaction
The most important aspect when it comes to running a business is making sure that the customers are satisfied under all circumstances. If the customers are not satisfied then the customer retention rate and loyalty level is going to be extremely low as well. Customer satisfaction is based solely on their overall experience with the …