Shrivra Blog | Articles On Events, Business, Marketings and More!
Shrivra #1 SAAS Solution Provider for Business
Shrivra Blog | Articles On Events, Business, Marketings and More!
Shrivra #1 SAAS Solution Provider for Business
Queue management is not a new thing. It has been around for decades. But the things and way it is performed have changed a lot. The wait times are the worst nightmare for every visitor or shopper. Even I have personally experienced that not knowing the exact wait times and seeing the endless lines only …
For businesses, giving the best customer experience and generating ROI are important. Also, keeping the product cost-effective, giving quality services, and managing the customer’s flow without letting them wait is highly essential. Collectively, these efforts assure your business’s productivity. But, if you fail in customer satisfaction, then, get ready to face the consequences. The research …
If you are a business owner, you might have been working on a strict schedule. You might set the goals each day, schedule interviews for staff hiring, etc. As handling the business for better productivity and efficiency is vital, delivering the best customer experience is possible. Now, you might be wondering how you can achieve …
The ride-sharing companies have seen tremendous growth recently. With an increase in industrialization and population globally, road traffic has increased, particularly in large cities. In all, it demands comfy and easy transportation. As of now, the ride-sharing industry has a business of $61 billion. The statistics have revealed till 2025, its market value will touch …
Without a doubt, a waiting experience can turn an exciting event into a boring experience. It does not matter how much marketing you have done, if you fail to handle long queues, it can result in missed opportunities. Following the pandemic, all physical gatherings and events have resumed. As a result, firms in any niche …
No matter whether you are presently running a business, you may have also walked yourself into the store sometimes to buy something. There you may have seen people waiting in long queues and abandoning the same. The same can happen in your store if you do not address the long queues and customers’ waiting time …
The public sector has not been left behind in taking advantage of the tremendous developments that are occurring daily. These days, government facilities seek to do more than just provide services. They also make it a point to ensure that clients receive services on time and in a professional manner. However, public services are not …
Are you frustrated with last-minute appointment cancellations? We understand! Most business owners experience this act many times! It not only is a loss of time, but it is also a financial loss as well! Of course, the wasted time could be valued in business-related operations. So, here is the question: how to manage these last-minute …
It is obvious that how people perceive the brand impacts their shopping experience. Thus, affecting the overall consumer satisfaction. For example, no matter how reasonable the customer waiting time was, it will be all their perception that is gonna matter. Even before they enter the store, the customer’s encounter with the brand begins. As a …
Having a successful healthcare center was enough in the past. Patients nowadays, on the other hand, want high-quality, quick service. After all, retaining patients and gaining new customers is critical to any business’s success. Understanding patient experience in healthcare encompasses touchpoints, preferred communication routes, and so on. By focusing on all of these, you may …
These days, when people are being so connected with digital devices, businesses entirely forget the importance of consumer visits. Of course, digital tools have made it easier to obtain all the data or stats in no time. But still, they fail to recognize the true interest or client intentions. The more consumers you have to …
Is there anyone who finds queuing comfortable? Of course, not!! Standing in long lines is a waste of time for customers. Similarly, long customer queues seem risky for businesses making them lose potential clients. Long lineups results in bad customer experience, particularly in the retail business. In a healthcare center, however, the situation may be …
For companies of all sizes, the prime focus is business growth. This tech-oriented world demands business leaders and entrepreneurs to look after the ways to improve and gain desirable business growth. From all aspects, tracking the customer’s appointments is the fruitful one. Why? Because customers are the pillar of your organization, if you are able …
When it comes to the retail industry, it is constantly changing. Employees in this industry are constantly confronted with new obstacles. According to data from previous years, several well-known corporations have declared bankruptcy in recent years. The obstacles multiply throughout this pandemic season, increasing the number of organisations shutting down. During the festive season, businesses …
As the world shifts to multichannel restaurant ordering, peak hours in restaurants demand efficient management that comes to the biggest challenge of all. Customers despise slow service and long lines, which has a negative influence on the brand’s reputation. Furthermore, they are unconcerned with how excellent the restaurant’s food is. If guests have to wait …
Not to mention, the COVID-19 pandemic has emerged in the form of a third wave now, resulting in massive financial and social consequences. Although some industries are reopening and working securely, the epidemic has had an increased effect. This simply illustrates the importance of implementing vital relief strategies such as social distancing. Stats says it …
Essentially, obtaining customer satisfaction is only possible with no wait time. This is so because long queues and especially the unknown times result in unhappy clients. How do you interact with your consumers? What measures do you implement to speed up the wait time for customers? Businesses nowadays rely on loyal and repeat buyers to …
The holiday season is just around the corner and so is the holiday rush, and everyone is busy making plans to buy out their desirable products. During the festive season, especially at Christmas time, we see a lot of chaos at the retail stores. Many companies launch their products during this time to attract customer …
We all agree on how challenging and crucial is to manage the customer long queues in a structured way. Are you that personality that owns the misconceptions about queue management that also regularly trigger in your mind? We will put light on this topic and make you aware of the 5 most Popular Queue Management …
Your hunt for the ideal queue management software ends here! Easy-to-use, low-cost, and adaptable to a wide range of business needs!! Of course, there are a variety of factors that distinguish one excellent queueing system from another. Today we will talk about how Qwaiting is the best alternative to Qminder. Qminder is the solution that …
Queue management is a concept that has been around for a long time. Several businesses have already begun implementing digital queueing technology to keep lines moving and consumers away from frustration while waiting. The faster and more accurately you can handle your customers, the greater your productivity and profitability are. On the contrary, delayed checkout …
Without a doubt, queue management is one of those subjects enclosed by a lot of false and misleading information. Besides, while it may appear to many people to be a complex term, it is simple to understand when it comes to exploring the right tactics and stats about queue management. However, the most common question …
Black Friday is a sale that takes place after Thanksgiving. This is the time of vacation when retailers can expect their sales to expand. Also, the customers look forward to taking advantage of promotions, offers, and discounts. Hence, it is vital to provide customers with a remarkable experience throughout the process. Earlier, the Black Friday …
Qwaiting is extremely pleased to announce our ebook is finally here, and it’s absolutely free. We understand the market well and cater to the needs of businesses to handle their queue management without losing a single customer. Our ebook combines our most beneficial ideas and evaluations on queuing solutions. Over the years, we have created …
Being a retailer, your main goal is to acquire new customers and retain the existing ones. A retail store’s customer service is one of the most important business strategies to maximize store sales or fix any issues with the sales dips. Have you ever seen customers walking out of the stores after bad experiences? Ever …
Several industries have adopted self-service technology, and its use is now greater than ever. It helps to automate several things that were previously done manually. Self-service kiosks also eliminate long lines and save customers time. Stats put it better: Self-service was used by 84% of customers in the last year A self-service channel would be preferred …
Reducing customer wait times encourages them to come back and buy more. The customers expect everything at their convenience and within a short time frame in this digital world. More and more people are turning to online shopping. And the buy-now feature has made them impatient when it comes to online eCommerce purchasing. However, long …
As a business owner, you should always be looking for new opportunities to expand. Here, Digital signage is the most effective technique to increase business growth. Digital transformation has replaced all traditional marketing tactics such as prints, flyers, and radio commercials. Digital marketing approaches and tools such as social media advertising, SEO, and others are …
Yes! Reducing the wait time for customers makes them return to the store and increases sales flow. But with long wait lines, it is not possible. As a result, it’s critical to keep customers active and interested as they wait in line. This can be accomplished by offering predicted wait times and managing customer expectations. …
One of the biggest concerns that brick-and-mortar stores are experiencing these days is how to boost customer footfall. Online shopping has become the go-to solution for a vast population in this digital age. Also, the rise of online retailers every day is increasing competition. Hence, it has become crucial for physical retailers to come up …
Handling long queues is a common concern among organizations but choosing a queue management solution with the right features is essential. Adopting a queue management system helps in efficiently managing waiting queues. It helps to minimize wait times, manage the waiting room congestion, and improve the customer experience. Also, it gives firms real-time visibility into …
Everyone wants instant solutions and at their fingertips in today’s rapidly growing environment. Customers have become increasingly restless, especially in terms of retail services. This is because of rising online shopping demand and the facility of the ‘shop now’ option. Of course, time is a valuable asset, and no one can manage to spend it …
Undoubtedly, technology has changed the way banks serve their clients. People can use ATMs or make online transactions. However, some tasks necessitate a physical visit to the bank by the customer. For example, they need to get a demand draft or deposit a cheque. They may also need to go to the bank to receive …
Our idea of tailoring services to user’s perception of “what are their needs, when do they need them, and how do they need them” extends beyond the private sector. However, government organizations are not accustomed to offering quick consumer services and can benefit from the queuing system. Of course, everyone desires to be appreciated. Customers …
As the year 2020 has changed everything from the way we talk to walk and communicate, the educational industry is no longer left behind. Undoubtedly, the educational sector has evolved and is continuing to grow to adopt the digital transformation and increase efficiency and productivity in every aspect. However, many institutions and educational institutions disregard the …
There are several blogs and articles available on the internet about what the queue management system is. For instance, its advantages, use cases, tutorials, drawbacks, and much more. However, many business owners continue to wonder, “How can my company make the most of the queueing system?” Of course, the business will ask this question as …
Social distancing had never been part of our livelihood until this COVID-19 pandemic began to create havoc. However, now we’ve grown accustomed to it and will have to continue obeying it for our safety. The global pandemic situation is increasingly worsening, necessitating precautionary steps such as social distancing and wearing masks. This presents the companies …
Improving customer experience has always been a challenge for businesses, but it has taken a notch higher since the lockdown. A Retail Gazette report reveals that customer satisfaction levels have been declining in the past five years and will only continue to go downhill, with customers stuck at home due to the coronavirus disease 2019 …
Are you an industry that has to deal with massive customer flow on a daily basis? Facing a decline in your customer retention rate because of long queues? Are you looking for something that can efficiently look after your customers standing in large messy queues? If your answer to all these questions is “yes”, we …
As more brands continuously adopt a wave of emerging technologies, consumers grow more impatient with businesses and expect them to provide immediate service. Surveys show that customers are only willing to wait for 14 minutes before being served, while 75% leave the business due to increased waiting times. While longer queue lines is a good …
Covid has taken over our lives at a drastic rate. Every day people have to take tons of precautions to keep themselves safe from the virus. These precautions are helpful but social distancing is of utmost importance. In such a time, if social distancing is not practiced, there can be consequences. The worst part is …
With Covid on the rise, it can be extremely challenging for healthcare facilities and hospitals to create a safe and comfortable environment. This doesn’t just entail good service but also proper queue management. In the times when social distancing is a necessity, hospitals might find themselves in sticky waters trying to create a stress-free experience. …
Everything is becoming digitized. So, why wouldn’t you try to adopt an effective solution that automates your restaurant business operations and generates more sales? The task isn’t that much easy! Well, there is much more you’ve to do than roasting a perfect steak or preparing a stunning table for customers. In this fast-growing environment, it’s …
Loyal customers are profitable ones!! Hence, they are critical to restaurants! Of course, you must be working hard to secure more traffic, to make social media on point, and assuring that you are following the trending menu. But, when it is about acquiring customers to spend more on your restaurant’s food, what key factors are …
Customer loyalty and customer satisfaction come hand in hand as it is the ability of the customer to stay committed to the brand for as long as possible. You can establish the basic structure of the relationship between a particular brand and the customer. Whenever a new brand emerges in the market there main goal …
The most important aspect when it comes to running a business is making sure that the customers are satisfied under all circumstances. If the customers are not satisfied then the customer retention rate and loyalty level is going to be extremely low as well. Customer satisfaction is based solely on their overall experience with the …